An online friend writes about seeing shoppers being beastly to cashiers at Christmas- some of whom were on the brink of tears. I feel a sermon coming on.
I have had shocking success with the phrase "I don't think you're being very kind". I don't know what it is, but it works more often than it really should. It's not 100% by a long shot, but it's better than 50% and your friend might try it in the future. My success with other approaches is much lower.
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branchandroot
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Date: 2023-12-18 11:45 am (UTC)