Money Transfer

[poliphilo]

We were transferring money between banks. Receiving bank said we'd got a couple of numbers wrong and they were voiding the transaction- so we sent the money again.

However what they said they were doing wasn't what they'd actually done. They hadn't voided the first transaction but let it go through- with the result that the account we were sending to received the money twice over. Luckily the recipient is someone we can trust- and they sent us the surplus back...

And if they hadn't been?

Then things could have become very complicated and fatiguing.

Comments

[lokbiiviing]

It would be so nice to be able to trust in banks. You need a special type of person to work there: meticulous to detail and never cutting corners.

But I do think you would have "had a case" because the bank especially told you that no money had been transferred.

[poliphilo]

We'd have probably got the money back in the long term, but it could have been awkward and time-consuming.