poliphilo: (Default)
poliphilo ([personal profile] poliphilo) wrote2006-07-11 10:34 am

Memorable?!

I had to speak to someone on the phone about my Post Office account and I couldn't remember my security details.

A memorable name? But there are so many!

A memorable place? Could it be Limoges?

At least, with Ailz prompting, I was able to give them my NI number.

And the consequence is I have to fill in a new security document and  only just avoided having the account locked down

Oh, the weariness and disdain in the woman's voice.

Sometimes I hate the modern world.

[identity profile] methodius.livejournal.com 2006-07-12 02:38 am (UTC)(link)
That's why I hate talking on the phone to banks or insurance companies or the like, and prefer e-mail.

I do have a database on my computer (password protected) where I keep all my passwords for such things, but if they phone when I'm not at the computer, I get all flustered and don't remember such things.

Phones are fine for saying "I'll meet you at five o'clock" or "I'll be a bit late".

I have a friend who replies to e-mail by a voice phone call, and he happens to call just in the middle of supper, or when it's the one TV programme this month that I wanted to watch. It's not urgent, he could quite easily have replied by e-mail. But he phones anyway.

Maybe I'm just antisocial.

[identity profile] poliphilo.livejournal.com 2006-07-12 08:55 am (UTC)(link)
I've always hated the phone. I don't think fast enough.

The trouble with e-mails is people disregard them. You write and they never reply and the system is faulty enough that if they claim they never received it you have to believe them.